| IT.Evolution's
founders all have significant career history in the utility
sector. In aggregate, our founders understand almost every
operational process typical of today's modern utility. The
benefits of this experience has been transferred to our utility
consultants who regularly apply our process analysis and improvement
methodologies to the management and maintenance processes in utilities
and municipalities.
IT.Evolution
consultants are particularly adept at identifying
opportunities to extend your back end systems to the field.
Back
office optimization has been on the agenda at progressive utilities and
municipalities for years. Extending the back office to the
field
is the next great area of opportunity to be explored. Because of our
significant 'Field Services Management (FSM)' and 'Field Services
Optimization (FSO)' experience, and our strong relationships with
leading edge software companies like Kinetix Mobile Solutions, we are
in a unique position to help utilities and municipalities achieve
significant operational efficiencies by using modern wireless
tools.
IT.Evolution
has completed a number of strategy studies and implemented key
operational systems such as GIS, Work Management, CIS, Billing,
Maintenance Management, Call Centres, Document Management,
Mobile
Work Force Management and Operations and Security Centres. We have
worked with a variety of vendors across these disciplines and
have
an in depth understanding of the available technology. We are
able to achieve IT strategy and business alignment through a process
framework methodology developed as a result of our
considerable
experience in these key business functions.
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